Privacy Policy

1. Introduction

Welcome to Ludo Tadka ("the App", "Game", or "Service"), operated and published by Gaming Panda Studios ("we", "our", or "us"). We are committed to protecting the privacy, security, and integrity of your personal information.

This Privacy Policy governs your use of the mobile application Ludo Tadka (Android package ID: com.gamingpandastudios.ludotadka) available on the Google Play Store. It outlines what data we collect, how it is processed and shared, and how you can exercise your rights, including requesting the complete deletion of your account and data.

2. Information We Collect

When you use Ludo Tadka, we may collect the following types of information:

A. Personal Information You Provide Voluntarily

• Social Sign-In Data: If you sign in via Google Sign-In or Facebook Login, we receive your public profile information, including your name, email address, and profile photo URL. This allows you to sync progress across devices and connect with friends.
• Guest Profile: If you play as a Guest, a random guest identifier and pseudonym (e.g., "Guest_8492") are generated locally to record your in-game coins, gems, and statistics.
• Support Communications: If you contact our support desk via email or in-app ticket, we collect your email address, device logs, and the description of your inquiry.

B. Gameplay & Virtual Item Records

• Game Statistics: Match history, win/loss count, dice roll logs (for fair-play auditing), tournament standings, player level, and achievements.
• Virtual Currency: Current balance of in-game Coins and Gems/Diamonds. Please note that coins and gems are purely virtual entertainment items and hold no real-world cash or redeemable value.

C. Automatically Collected Technical Data

• Device Information: Device manufacturer, hardware model, operating system version (e.g. Android 13/14), screen resolution, and system language.
• Network & IP Address: Internet Protocol (IP) address and approximate geographic location (country/city level) used for regional server matchmaking and ping optimization.
• Diagnostic & Crash Logs: Performance data, frame rates, memory usage, and error stack traces to diagnose bugs and improve game stability.

D. Payment Information

If you purchase in-game coin or gem packages via Google Play In-App Billing or authorized payment gateways (e.g., Razorpay), we receive only the confirmation receipt (Order ID, payment status, amount paid, and timestamp).

3. How We Use Your Data

We process your information for the following legitimate purposes:

• Core Gameplay Delivery: Authenticating user sessions, creating private match rooms, synchronizing game boards in real-time, and calculating scores.
• Fair Play & Anti-Cheat Enforcement: Analyzing dice rolls and match interactions to detect automated bots, hacked game clients, unauthorized APK modifications, and game manipulation.
• Social Interaction: Displaying your avatar and chosen username on public match boards, leaderboards, and friends lists.
• Customer Care & Support: Investigating reported match issues, transaction discrepancies, and responding to player feedback.
• Advertising: Displaying non-intrusive banner, interstitial, and rewarded video ads through Google AdMob to keep the core game free for everyone.
• Legal Compliance: Meeting legal obligations, resolving disputes, and enforcing our Terms of Service.

4. Android Device Permissions

Ludo Tadka requests only the minimal permissions required to provide a smooth gaming experience:

We do not access your contacts, camera, microphone, or precise GPS location.

5. Third-Party SDKs & Service Providers

We partner with trusted third-party service providers who assist us in operating our services. Each provider has its own privacy practices:

• Google Play Services & Google Sign-In (Google LLC):
  Used for secure user authentication, backend infrastructure, and app delivery.
  Google Privacy Policy
• Google AdMob (Google LLC):
  Provides banner, interstitial, and rewarded video advertisements.
  How Google Uses Information from Sites or Apps
• Facebook SDK / Meta for Developers (Meta Platforms, Inc.):
  Used for optional Facebook Login and social graph sharing.
  Meta Privacy Policy
• Razorpay (Razorpay Software Private Limited):
  Used for processing optional digital purchases of virtual currency items.
  Razorpay Privacy Policy

6. Google Play Store Data Safety Disclosure

In compliance with Google Play Store's Data Safety section requirements, here is an explicit summary of how data is handled:

Data Encryption: All data transmitted between the Ludo Tadka app and our backend servers is encrypted using Transport Layer Security (TLS 1.2 / TLS 1.3 / HTTPS / WSS).

7. Data Retention & Account Deletion Policy

Under Google Play Developer policies, you have the right to request the permanent deletion of your account and all associated personal data at any time.

What Happens When You Delete Your Account:

• Your user record, email, username, and profile photo URL are permanently purged from our database.
• Your friends list, room history, and leaderboard records are dissociated or deleted.
• Any unused virtual coins or gems are permanently forfeited and cannot be restored.
• Requests sent via email are processed within 30 days of verification. Non-personal aggregated gameplay logs may be retained solely for fraud prevention and legal reporting.

8. Children's Privacy (COPPA Compliance)

Ludo Tadka is designed for a general audience and is not directed at children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect or solicit personal information from children under 13.

If we discover that personal information has been collected from a child under 13 without verified parental consent, we will promptly delete that information from our records. If you believe your child has provided us with personal information, please contact us immediately at support@ludotadka.co.in.

9. Data Security Measures

We implement administrative, technical, and physical security safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• HTTPS / TLS encryption for all server communications.
• JSON Web Tokens (JWT) with strict cryptographic signing and expiration periods.
• Role-based access controls restricting database access strictly to authorized personnel.
• Regular security auditing of server logs and dependency updates.

10. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices, new features, or evolving legal and Google Play regulatory requirements.

When changes are made, we will update the "Last Updated" date at the top of this policy and provide an in-app notice for material changes. We encourage you to review this page regularly.

11. Contact Information & Grievance Redressal

If you have questions, feedback, or privacy concerns regarding this Privacy Policy or wish to exercise your data rights, please contact our designated Grievance Officer: